Alison Parkhouse

Marketing

Key Roles

King Edward VII Hospital London (7 years)

Currently a Trustee and Diversity & Inclusion Lead at one of London’s leading private hospitals.

Savills (UK) Ltd (14 years)

Director, Head of  Consumer Marketing for the FTSE 250 company with a global revenue of £2.15bn and UK revenue of £925m.

Jago Dean Ltd (6 years)

Founder and MD of leading PR & communications agency in the prime residential property sector

Alison has almost 40 years of experience in marketing and communications, on both the client and agency side, with a career which spans marketing, advertising, public relations and crisis communications.

Advanced strategic, problem solving and creative abilities, combined with high levels communication skills which bring people together around complicated issues create a powerful package.

Alison.parkhouse@deananddonaldson.co.uk

Tel: +44 7771862169

Caroline Noon

Market Research

Key Roles

Vivid Research (17 years)

Founding Partner and Director of a global, strategic agency specialising in international qualitative research, surfacing business and consumer insights to fuel innovation and growth across a range of sectors – Technology, Financial Services, FMCG.

TRBI, later Synovate (9 years)

Director of Qualitative Research and New Business for the agency that pioneered qualitative research and international brand development from the late 90s onwards – brand development (positioning, identity, strategy) and global consumer insight for airlines, hotels, consumer electronics, financial and professional services, drinks.

AQR/MRS (10 Years)

Supporting industry bodies and championing research sector – AQR, Board Member heading up skills and training delivery, thought leadership; MRS – awarded Fellowship for services to the research sector.

Caroline specialises in providing global clients with research-based insights that drive innovation and strategic decision making.  Co-founder of an agency with blue-chip clients, she thrives on exploring people’s motivations and behaviours in the service of brand transformation and growth.    

Chris Cathcart

Digital

Key Roles

Supporting Education Group (2 years)

Managing Director and Executive Board Member for a P.E.-backed education business. Chris led the Private Tuition division, consolidating four private tuition brands into one and designing a new private tuition digital product, business and GTM strategies.

Google (8 years)

As Senior Manager of the financial services vertical, Chris managed $130M+ p/a of marketing revenue from some of Google's largest EMEA finance clients.

Bigmouthmedia(5 years)

As Senior Strategist and Group Account Director at Europe's largest independent digital agency, Chris developed, grew, and managed the financial services vertical. 

Chris has over 25 years of experience working at client-side, agency-side, publishers and start-ups. He has a strong data-led approach and has had the pleasure of designing digital products, business growth strategies and bespoke marketing initiatives for clients across multiple industries.

With a love of the 'cutting edge', Chris thrives with new technology and the opportunity that brings for businesses of all shapes and sizes to accelerate growth.

Chris Cleaver

Brand

Key Roles

Identica & WMH&I (12 years) 

Strategy & Planning Director - working on variety of projects in multiple geographies, for blue chip fmcg, retail, financial services, and B2B clients

Brandsmiths (9 years)

Founder and Managing Director - a boutique brand strategy agency initially within the Havas stable. 

Interbrand (3 years)

Director Strategy & Innovation of this division of Omnicom which specialises in brand strategy, brand valuation, naming and design.

Clare Crawshay-Williams

Marketing

Key Roles

Weatherbys Bank (3 years)

Head of Marketing for the financial services division of the family owned Weatherbys Group founded in 1770.

Virgin Management (6 years)

Marketing Director of three new Virgin branded start ups: Virgin Pulse, Virgin Health Bank and Virgin Care.

SRU Consultants (8 years)

Account Director at the market research based consultancy founded by Peter York and Dennis Stevenson.

Clare has over 30 years experience of working both client side as a marketing director and as a consultant.  Over the years she has acquired a wide range of expertise that spans branding, marketing, communication, market research and proposition development.

Before joining Dean & Donaldson she spent three years as Marketing Director at Weatherbys Bank working closely with the management team, board and CEO to develop a clear vision of the future, change perceptions of the business and create much greater awareness of the brand.

Clare.crawshay@deananddonaldson.co.uk

Tel: +44 7703 599 362

Kim Bell

Market Research

Key Roles

Time4Children (2 years)

Currently Chair of the Board of Trustees for this charity that provides one-to-one emotional listening support for children.

Bdifferent (22 years)

Founding partner and Director of a market research and brand strategy company specialising in the financial services industry.

NPI (9 years)

Head of Brand & Communications for the investment and pension provider NPI, acquired by Australian group AMP, one of Australia’s largest financial services groups.

Working across client and consultancy roles, Kim held senior marketing roles in banking and asset management before setting up a global strategic research company, with offices in the UK and Singapore and a client base that included some of the biggest global brands in financial services.

Entrepreneurial and commercially focussed with significant experience gained across financial services, third sector and fmcg organisations. 

A specialist in brand building, insight and strategic communication and an excellent decision-maker and board influencer.

Kim.bell@deananddonaldson.co.uk

Tel: +44 7720 399 315

Mark O’Connell

People

Key roles

People Puzzles (7 years)

HR Consultant experienced in strategic and operational HR, making businesses more commercial, scalable and fit for growth.

Skandia (9 years)

HR Director and Chief People Officer responsible for all HR, employee communications, internal coach to key executives and talent scout.

Eurotunnel (10 years)

HR Director working in an integrated bi-national company covering all employee relations, resourcing, reward and development activities.

Mark has over 20 years experience leading change and business transformations, helping people succeed on the journey, or look positively and constructively for alternative options.

As part of that, he provides extensive business, HR expertise, coaching and practical advice in dealing with the real issues affecting people and how they perform in organisations.

Mark has worked with small and large clients and operates across Transport, Financial Services, Media and Retail.

Mark.oconnell@deananddonaldson.co.uk

Tel:  +44 7771 921541

Mary Fagan

Communications

Key roles

ABF The Soldiers Charity, the British Army’s National Charity (10 years)

Vice Chairman and Trustee of the British Army’s National Charity, one of the UK’s largest military charities. Also Chaired the Charity’s Fundraising, Marketing and Communications Committee.

ITV plc (7 years)

Group Communications and Corporate Affairs Director and member of the Management Board. Advised and guided the Board on reputational risk and management, change communications and political and media affairs during a time of transformational change.

Royal Mail Group (7 years)

Corporate and Government Affairs Director, member of the Management Board and adviser to the CEO and plc Board. Devised and executed successful communications and engagement strategy during a period of radical change.

Prior to her corporate career, Mary was a business journalist with 20 years experience working on titles including The Sunday Telegraph, where she was Deputy City Editor, The Independent, The London Evening Standard and New Scientist

mary.fagan@deananddonaldson.co.uk

We have developed tried and tested methods to help clients create a vision that provides a clear direction towards long-term goals, ensuring that all employees are aligned and motivated toward a common purpose.

"The vision statement and 10-year manifesto we created with you genuinely reflects our aspirations, inspires us all and will practically underpin the way we run and build the firm in the future.

David Archer, Partner, Archer, Evrard, Sigurdsson

We are firm believers in market research.  Kim Bell, one of our founders, set up and ran a global strategic market research company for over 20 years after holding senior marketing roles in banking and asset management.

“Thank you for an absolutely fantastic job …. Your research design and de-brief was thorough, considered and detailed. Your delivery was flawless ….  THANK YOU’

It’s as much how you do it, as what you do. Your unique ‘how’ is defined by your brand values. Values that resonate and differentiate will make your prospective customer choose you not your competitors and keep current customers loyal.

“Clare’s work to define the brand values and then solicit feedback from staff through a new brand ambassador programme permanently changed the culture and the way the business is run for the better.”

Steven Robinson, former COO Weatherbys Bank

Our combined years of experience and expertise across every possible component of the marketing mix, makes us well placed to review and help companies refine the impact of their marketing and communications programmes.

“Ali played a key part in helping Savills achieve the success we have in the prime residential markets in which we operate. She modernised not only our marketing output but our attitude and approach to marketing.”

Justin Marking, Executive Director, Head of Global residential, Savills plc

All of us at Dean & Donaldson have first-hand experience of adapting and refining existing propositions and creating new ones, in the process making sure they are compelling and differentiated from competitors’.

“The three new products we launched after working with you have been a great success.” 

Division Head, Weatherbys Bank

As marketing professionals, we know precisely what skill sets and experience are required to drive your marketing strategies.  We also have extensive experience of mentoring current teams, as well as recruiting and identifying talent which will be the right cultural fit.

“Alison ran the marketing manager recruitment process for us, advising on the depth of experience required, salary levels, designing the Job Description and screening CVs. Her experience and involvement made the process easy and gave us the confidence to make an exciting recruitment.”

Lindsay Cuthill, Founder, Blue Book

Andrew Williams

Marketing

Key Roles

Cuckoo Broadband (1 year)

Marketing Director for the UK-based broadband challenger brand, driving digital and affiliate channel growth.

Jawwy / Saudi Telecom (6 years)

VP Online Sales & Communications for STC’s digital-first mobile brand, leading brand strategy, marketing and eCommerce.

Orange, du & Etisalat (10+ years)

Senior leadership roles across Europe and the Middle East, focused on brand, customer experience and digital transformation.

Andrew is a commercially focused marketer with over 35 years' experience spanning blue-chip telcos and insurers and early-stage challengers. He specialises in digital-first marketing and performance-led growth, with a strong understanding of managing the customer journey across the full funnel — from acquisition through to retention.

At Cuckoo, he built affiliate channels and optimised digital campaigns to significantly increase sales while reducing cost per acquisition.  At Jawwy, he led the brand from launch to scale, tripling daily orders and building one of the region’s leading digital telco brands

Andrew Williams

Marketing

Key Roles

Cuckoo Broadband (1 year)

Marketing Director for the UK-based broadband challenger brand, driving digital and affiliate channel growth.

Jawwy / Saudi Telecom (6 years)

VP Online Sales & Communications for STC’s digital-first mobile brand, leading brand strategy, marketing and eCommerce.

Orange, du & Etisalat (10+ years)

Senior leadership roles across Europe and the Middle East, focused on brand, customer experience and digital transformation.

Andrew is a commercially focused marketer with over 35 years' experience spanning blue-chip telcos and insurers and early-stage challengers. He specialises in digital-first marketing and performance-led growth, with a strong understanding of managing the customer journey across the full funnel — from acquisition through to retention.

At Cuckoo, he built affiliate channels and optimised digital campaigns to significantly increase sales while reducing cost per acquisition.  At Jawwy, he led the brand from launch to scale, tripling daily orders and building one of the region’s leading digital telco brands